Privacy Policy

Senneca Dx takes data protection seriously. This Privacy Notice explains how we collect, use, and protect your Personal Information. We encourage you to read it carefully.

What data does Senneca Dx collect?

We collect data required to provide our services, including Personal Information that you voluntarily provide us, along with details of your usage of our services and products. The kind of information we collect includes your name, contact information, health data, and billing information.

How does Senneca Dx use my Personal Information?

Senneca Dx uses your Personal Information to provide our services, facilitate transactions, enhance your experience, perform research and analysis, comply with legal obligations, and communicate with you.

Where and how is my Personal Information stored?

Your data, including Personal Information, is stored at Amazon Web Services data centers located in the United States of America (USA). The data may be subject to USA laws, which may require us to grant access to your data under certain circumstances. We also store data for some of our EU-based clients at Amazon Web Services data centers located in the EU.

How does Senneca Dx secure my Personal Information?

We are committed to protecting your data. We employ reasonable physical, electronic, and managerial procedures designed to safeguard and secure your data. These measures include requiring a username and password for access and using firewalls, intrusion detection tools, and antivirus software.

How does Senneca Dx protect my Personal Information during transfers with authorized parties?

We have written agreements with third parties who send us Personal Information, or to whom we send Personal Information, based on the jurisdiction. We follow standard contractual clauses approved by the EU for EU-based data transactions.

What data protection rights do I have?

We strive to provide a similar level of data rights to all our members. These rights include the right to access, amend, transfer, and delete your data, the right to object or restrict processing activities, and the right to submit data protection complaints.

Can I access or change the Personal Information Senneca Dx has collected about me?

Yes, you can review and change your Personal Information by logging into our platform or mobile application. You also have the right to request a copy of all the Personal Information we hold about you. You can contact us to request a copy of all your Personal Information or to request a change in your Personal Information.

Can I request that Senneca Dx restrict processing for some of my data?

You are not required to share any additional information with us, beyond what is necessary for enrollment. However, once you have shared information, we are unable to accommodate requests to restrict the processing of certain sets of data.

What should I do if I have a concern or complaint against Senneca Dx and its data privacy practices?

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

How can I contact Senneca Dx or its Data Protection Officer (DPO)?

You can contact us by sending an email to [email protected]. If you have any questions or concerns about this Notice or your rights under this Notice, you can contact our Data Protection Officer via email at [email protected].

Representation for data subjects in the EU We value your privacy and have appointed Prighter as our privacy representative and your point of contact. If you want to contact us via our representative Prighter or make use of your data subject rights, please visit: https://prighter.com/q/12992072071.

Please note that any changes to our Privacy Notice will be notified to you via an update notification, and you will be given the opportunity to review and accept the new Notice prior to being able to access the platform or continue to use our services. The date indicating the last update can be found at the top of the Notice.

Senneca Dx’s privacy practices, described in this Privacy Notice, comply with the APEC Cross Border Privacy Rules System. The APEC CBPR system provides a framework for organizations to ensure protection of personal information transferred among participating APEC economies. For more information about the APEC framework, please download and review this document.

Senneca Dx also complies with the California Consumer Privacy Act (CCPA) and similar state laws. If you are a California Resident, please see our Supplemental Privacy Notice for California Residents.

Please note that any translation of this Notice is intended solely to facilitate your access to this information. The English version is the only official version of this Notice, and any translation inaccuracies or discrepancies are not binding and have no legal effect for compliance or enforcement purposes.

You can contact us by writing to:

Senneca Diagnostics, LLC dba Senneca Dx

Attn: Privacy Officer

Shipping & Receiving Center – West Coast

26203 Production Ave, Suite 7

Hayward, CA 94545, United States

Or you may also reach us at:

Email: [email protected]

Please note that we may update this Privacy Notice from time to time to reflect changes in our information practices and services offered. If we make any material changes, we will notify you by means of an update notification, and you will be given the opportunity to review and accept the new Notice prior to being able to access the platform or continue to use the services. The date indicating the last update can be found at the top of the Notice. If there are typographical mistakes, like grammar or spelling errors, in the Notice we may correct them without notifying you.

Representation for data subjects in the EU

We value your privacy and your rights as a data subject and have therefore appointed Prighter as our privacy representative and your point of contact. Prighter gives you an easy way to exercise your privacy-related rights (e.g., requests to access or erase personal data). If you want to contact us via our representative Prighter or make use of your data subject rights, please visit: www.prighter.com.

Which Translation of the Senneca Dx Privacy Notice is the Official Version?

How can I contact Senneca Dx or its Data Protection Officer (DPO)?

If you have general questions about your service, you can contact Member Services by calling [Your Company’s Phone Number] (in the US) or by sending an email to [email protected].

If you have any questions, comments or concerns, about this Notice, or your rights and obligations under this Notice, you may contact Us via email at [email protected] or via the “Contact Us” section of the Senneca Dx web-based platform and mobile application.

Alternatively, you can contact Us by writing to:

Senneca Diagnostics, LLC dba Senneca Dx

Attn: Privacy Officer

Shipping & Receiving Center – West Coast

26203 Production Ave, Suite 7

Hayward, CA 94545, United States

Please note that this Privacy Notice is subject to updates and changes. Any such changes will be made on this page. If we make a significant or material change in the way we collect, use or share your personal information, we will notify you at least 30 days prior to the changes taking effect. If you continue to use our services after those changes are in effect, you agree to the revised policy.

Representation for data subjects outside of the EU

For those located in regions outside of the EU, we remain committed to addressing your privacy-related inquiries and concerns. We recommend reaching out to our Privacy Officer directly for assistance.

How can I raise a concern or complaint against Senneca Dx and its data privacy practices?

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at [insert URL]. Under certain conditions, more fully described on the Privacy Shield website, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.

Changes to this Privacy Notice

Senneca Dx reserves the right to change this Privacy Notice as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the Privacy Notice on your first use of the website following the alterations.

We encourage you to periodically review this page for the latest information on our privacy practices. If you disagree with any changes to this Privacy Notice and do not wish your information to be subject to the revised Privacy Notice, you will need to deactivate your account with us.

Remember, you can always contact Senneca Dx directly with any privacy concerns you might have. We’re here to help you.

I apologize for the incomplete response. Here’s the complete revision of the Senneca Dx Privacy Notice for Senneca Diagnostics, LLC dba Senneca Dx:

Privacy Notice

At Senneca Dx, we are committed to protecting your privacy and maintaining the security of your personal information. This Privacy Notice explains how we collect, use, disclose, and store your personal information when you use our website and services. By accessing or using our website and services, you agree to the terms of this Privacy Notice.

What information does Senneca Dx collect?

We may collect and process the following types of personal information:

Contact information: including your name, email address, and phone number.

Account information: including your username and password.

Health and wellness data: including any health-related information you choose to provide.

Usage data: including information about how you interact with our website and services.

Communication data: including information you provide when contacting us or participating in surveys or promotions.

How does Senneca Dx use my personal information?

We use your personal information for the following purposes:

To provide and personalize our services to you.

To communicate with you regarding your account, inquiries, and updates.

To analyze and improve our website and services.

To comply with legal obligations and protect our rights.

Does Senneca Dx share my personal information with third parties?

We may share your personal information with third parties in the following circumstances:

Service providers: We may engage trusted third-party service providers to assist us in delivering our services and managing our operations.

Legal obligations: We may disclose your personal information if required by law or in response to a valid legal request.

Business transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the relevant parties.

We do not sell, rent, or lease your personal information to third parties for marketing purposes.

How does Senneca Dx protect my personal information?

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security practices and technologies to safeguard your data.

How long does Senneca Dx retain my personal information?

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law.

What are my rights regarding my personal information?

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to object to or restrict certain processing activities.

To exercise your rights or make any inquiries regarding your personal information, please contact us using the contact information provided below.

How can I contact Senneca Dx or its Data Protection Officer (DPO)?

If you have any questions, concerns, or requests regarding this Privacy Notice or your personal information, please contact us using the following details:

Senneca Diagnostics, LLC dba Senneca Dx

Attn: Privacy Officer

Shipping & Receiving Center – West Coast

26203 Production Ave, Suite 7

Hayward, CA 94545, United States

Email: [email protected]

Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our information practices. Any updates will be posted on our website, and the revised Privacy Notice will become effective upon posting. We encourage you to review this Privacy Notice periodically.